| Order is placed with vendor and obligation is incurred. |
Vendors
accurate invoice
Employees
accurate purchase order request
Receiving Clerk
accurate PO receipt
|
Cycle Time Measures
A/P Aging
Vendor Balances
Adverse Indicators
# of late payments to vendors
# of calls from vendor A/R departments
Other Process Measures
# of calls from managers about vendor issues
|
Vendors
accurate check
timely check
Managers
accurate budget reporting
|
Vendor is paid and obligation is completed. |